Owned this for a month. Overall satisfaction: "A"
Works properly. Sounds good.
Set up was more difficult that it should have been.
But once you get through it, all is good.
I would recommend "Arrow" or "Solo"
Expensive door stop
Too heavy and bulky to be portable. Only one thunderbolt connector. Cannot run even one instance of Capital Chambers alone. Build quality is nice, so I gave it a star.
Waste of money! Useless bad quality product and support.
This product is perfect for you if you like cracking, noise and distortion instead of clean sound. Absolutely useless for the purpose of making music! Even 1 star is too many.
The support is also a huge annoyance. No help can be expected and after payment you are left alone with a low quality non-functional product. The worst support I have ever experienced. After requesting exchange or refund I was pointed to a chargeable repair service. Are you serious? Never again spending money for products of this brand.
Excellent introduction to UAD
I love this interface. I'm a guitar player, so the solo core is sufficient for my tracking needs. I mix with an Octo and we have plenty of UA gear at the studio. If you're interested in real time tracking and introduction to UAD plugins, this is an excellent way to get there. The preamp is great (unison even more so) and you'll definitely get a bang for the buck. Only negative is that once you taste uad, it's difficult not to use them more consistently ;)
Great pre-amp. Still waiting for support..
I love the quality of the build but was under the impression that i would get the Century preamp and antares autotune realtime, as an included bundle. Mailed support regarding this but they have npt got back to me regarding this..
it's good to move anywhere
Randomly restarting and unreliable
Bought an Arrow and it just keeps restarting while using it very randomly. Tried with a lot of different computers and result is the same. Tried different thunderbolt cables. Still the same. Very unreliable but the audio quality is pretty good. But not worth the money. Have contacted the support hoping to get this resolved
Works good but not much dsp power I would spend a bit more and get a higher model.
Using an iMac running Catalina 10.15.7. Turns on and off for no reason. Super annoying. Basically a useless piece of gear for $500. What a mistake buying this.
The Universe in your Hand
Well as the name suggests, “Universal Audio” comes with sounds from famous and legendary hardwares all around the globe. With its single core DSP processing, it is equipped with integrated BRAIN to process the signals converted from an analogue format and converting it to a beautifully processed digital signal tracked in our workstation. I really loved the look and finish it inside of which resides a beast waiting to be unleashed at your command! Truly, you can conquer the universe with this!
Great tone in easy small convenient package.
I love this little thing, gets me exactly what I want in a convenient package. I can run unison pre’s and send out my signal to FOH for live performances without bringing a whole “rig” in.
Couldn’t expect anything less from UAD! Just perfect!
I would rate this lower if I could.
I am already on my second arrow after I had to send the first one back because of issues. That didn’t really matter because I am having the same issues. The interface has a mind of its own. It shuts off out of the blue, which is really annoying when I am working on projects with deadlines. I am also constantly having to hard reset my computer hoping that the arrow will connect. It usually doesn’t. I’ve reached out to the company and they seem to believe it’s my fault, but everything is connected and I have the right pieces to the puzzle. The arrow is just junk. I will never be buying from universal audio again.
Amazing pièce of gear, I love unison preamp.
Perfect for travel with my campervan
Especially with the recent development of Luna being able to process the Api console natively - it’s perfect! 1 cable only :-)
If you starting with UA this is it, I got the ApolloX8P and this is still very useful for small gigs streaming etc. Same quality ,awesomeness plug-ins!!! Just the best.
Sehr schlechter Support
Using the arrow with macOS has occasionally shown me strange behaviors. For example, when my MBP is asleep, the Arrow turns on and off every now and then for no apparent reason. Why?
Das Gerät an und für sich ist nicht schlecht. Das Zusammenspiel mit einem MacBook dagegen nicht. Jedesmal wenn ich den Mac in den Schlafmodus versetze läuft das ARROW weiter. Schaltet also nicht aus. Der Support reagiert schon gar nicht. Der ist bei dieser Firma extrem schlecht.
The device in and of itself is not bad. The interaction with a MacBook, on the other hand, is not. Every time I put the Mac into sleep mode, the ARROW continues. So don't turn it off. The support certainly does not respond. It's extremely bad at this company.
Great mobile interface
Arrow is a great mobile portable interface. I was just waiting for the UA to make an audio card without additional power, and I got it. Now I always take it with me, it is very convenient, and the quality of universal audio is always on top. I would like to see a similar interface with two DSPs, but apparently there is not enough power for this via thunderbolt. I recommend buying it, but in order to avoid problems and conflicts with software and hardware, read the documentation carefully.